Compliance + Recruiting

If you have created an event, and you have also clicked the green Go Live button on your product configuration page but are unable to see the event on your website, it is most likely that you have not created a SKU for the product.  A SKU is required for an event to be visible, as it serves as the only way for a registrant to sign up for your event.

Click “Storefront” (second icon down on the left-blue bar)

Scroll down to the second product facet header “SKUs”

Select “Add SKU” in the far right corner of the tab

1. Give the SKU a name. If you would like to Cap the SKU (mostly for camps with multiple positions), add your cap in the bottom left, then click next
2. Availability specifies when the event is available from (open) on the website, and when it is available until (closed). If you would like the camp to be open immediately, set the available until date as today’s date. If you would like to keep the camp open until it hits your cap OR until the date of camp, leave available until blank. Then click next
3. Price is the amount registrants will pay for your camp. This price does NOT include the processing fee UNLESS you have it turned off. Once you finish saving this SKU, it will be good practice to make sure the processing fee is turned ON. This will charge the fee to your registrant. Click Next
4. Frequency only applies to recurring payments such as memberships and donations. If this is an event or product, click next
5. If you wish to add a payment plan for this event, you can choose what the first payment will be (as a deposit) and when/how much you want other payments to be for. Click next
6. Review the SKU, then click “Save SKU” when you are finished

1. Click “Storefront” (second icon down on the left-blue bar)
2. Click “Events”
3. Click your camp
4. Click “Product Configuration
5. Scroll down to the second product facet header “SKUs”
6. Select “Add SKU” in the far right corner of the tab
   1. Give the SKU a name. If you would like to Cap the SKU (mostly for camps with multiple positions), add your cap in the bottom left, then click next
   2. Availability specifies when the event is available from (open) on the website, and when it is available until (closed). If you would like the camp to be open immediately, set the available until date as today’s date. If you would like to keep the camp open until it hits your cap OR until the date of camp, leave available until blank. Then click next
   3. Price is the amount registrants will pay for your camp. This price does NOT include the processing fee UNLESS you have it turned off. Once you finish saving this SKU, it will be good practice to make sure the processing fee is turned ON. This will charge the fee to your registrant. Click Next
   4. Frequency only applies to recurring payments such as memberships and donations. If this is an event or product, click next
   5. If you wish to add a payment plan for this event, you can choose what the first payment will be (as a deposit) and when/how much you want other payments to be for. Click next
   6. Review the SKU, then click “Save SKU” when you are finished

If your event has a SKU that is available for purchase, your product may not be live due to a private category. You can change the category of your camp under Product Configuration &gt; Product Details &gt; Edit &gt; Then update your category! This should push your camp to the website!