Each institution can customize the list of "Relationships" available for Staff and Student-Athletes to pick from when requesting complimentary tickets. This list will appear for all request types.
To manage the relationships, go into the Department -> Complimentary Tickets -> Settings Page.
From here you can click "Add New Ticket Relationship" to create a new relationship type, "Edit" to rename a relationship type, or "Deactivate" to remove a relationship type from the list.
When adding or editing, a box will appear for you to type in the new name of the Guest Relationship Type.