To start a group message or announcement with members of your staff through the ARMS Mobile App, access the Team Management page. From the Team Management page, flip over to the Staff selection at the bottom of your screen.

Group Messaging with Staff

Tip: Use a Group Message when all members in the discussion should be able to see and respond to each other. 

Start a Group Message with the Entire Staff

  1. Open the Staff screen

  2. Tap the Action Menu icon in the top-right

  3. Select Send Group Message from the menu

  4. Tap on the Enter Message area

  5. Type the new message

  6. Tap Send

Figure 1: Staff Action Menu

Update an Existing Group Message

Like all Conversations in ARMS Mobile, you can access an existing Group Message from the My Conversations screen.

  1. Open the My Conversations screen

  2. Search for the Group Message by typing into the Search Bar or by scrolling through the list of conversations

  3. Tap on the Conversation

  4. Tap on the Enter Message area

  5. Type the new message

  6. Tap Send

Figure 2: Group Messages appear on the My Conversations screen

NOTE: If you attempt to start a new Group Conversation with a group of Staff Members that is already associated with one, ARMS Mobile will display the contents of the existing conversation.

Staff Announcements

Tip: Use a Staff Announcement when the recipients do not need to interact with each other, or when you prefer to keep responses private between yourself and each individual recipient.

  1. Open the Staff screen

  2. Tap the Action Menu icon in the top-right

  3. Select Send Staff Announcement from the menu

  4. Type the new message

  5. Tap Send

Communicate with a Specific Group of Staff Members

If you want to send a Group Message or Staff Announcement to a smaller group of Staff (e.g. only the Defensive Staff), you always have the ability to choose from the list before creating your message.

  1. Open the Staff screen

  2. Long press on a Staff Member within the list

  3. Select additional Staff Members

  4. Tap on the Action Menu icon in the top-right

  5. Proceed with the message

Figure 3: Select individuals from the Staff List before creating a message

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