Module: Department
Page: Complimentary Tickets
Managing the Request Windows
You can optionally set when tickets will be made available to student-athlete, staff, or recruit requests, by configuring either Hours before Event time in bulk or a specified Date/Time for each individual event.
Bulk Timing Before Events
From the Complimentary Tickets page in the Department module
Check on the Settings tab on the far right
Select the sport you wish to update
Filter to the request type you want to update (i.e. Student-Athlete, Recruit, Staff)
Update the Open and Close setting by Days, Hours, or Minutes prior to the event
Specified Date and Time for Event
From the Complimentary Tickets page in the Department module
Click on the Ticket Management Tab
Click into the specific Event you wish to update
You can either decide to utilize the Open Now/Close Now buttons at the top of the event for each specified group OR
Click into the Settings tab and update to a specific Date and Time for the window to Open/Close
Note: Ticket windows can be managed separately by Persona within ARMS, so you can have the Student-Athlete request window close at one time (say 8 hours before the game) but staff requests close at a separate time, giving you the ultimate flexibility in managing the requests from your different constituents.