Module: Recruiting, Team, Department
Page: Recruits, Roster
ARMS users can now designate a Relationship (of recruit or student-athlete) to be a "Key Contact" by clicking on a star next to their name. This allows users to easily email related contacts that have been deemed to be "Key Contacts."
Why use it? A use case for this would be, Mom is the influencer for Kid A (i.e. she really drives decision making), but the Head Coach is the influencer for Kid B. As a result, a user would want to send a targeted email to the key decision maker for a recruit.
Steps to Assigning Key Contacts
Begin by opening up either the Recruiting module and clicking the Recruits page, or the Team module and clicking the Roster page
From there, select your specific recruit/student-athlete.
On their page, you will see a badge at the top of a little profile card with an @ symbol on it. Click here.
From there a list of all of the relationships will appear on a users screen. Users are then able to star important Key Contacts.
The Key Contact flag will appear on the Recruit Profile within the Relationships badge.