If you would like to cancel multiple payments from many different registrants, you must do so from Multi-Payment Management
To cancel payments in bulk:
Click the Multi-Payment Management icon along the left blue navigation bar
Select “Manage In Bulk”
Select the payment status of “Unpaid”
Click “Filter”
Go through and click the box next to the far left of each payment you need to cancel OR click the box at the top new to “Site” to select all
Click “Delete Selected Payments” in the top right
Once you are sure you want to do this, confirm
This will cancel all selected payments, and you can check to ensure that they all have been canceled within 10 minutes of the time you select the “Delete Selected Payments” button