When on ARMS through your web browser, you will be able to send announcements to Student-Athletes and Staff members as well as see any previous conversations you have already had.
For Sending Announcements, you can go to:
MESSAGING > ANNOUNCEMENTS
TEAM > ROSTER
DEPARTMENT > STUDENT-ATHLETES
DEPARTMENT > SCHOOL DIRECTORY
From the Messaging Module:
To select the Student-Athletes you want to message.
(below is from Team > Roster)
For Sending to Staff Members, you can go to:
DEPARTMENT > SCHOOL DIRECTORY
to select those staff members to Chat as well
Hint: You can also go within any of the Student-Athlete or Staff Groups to send announcements as well!
Once you select SEND Announcement, you will be directed to a screen to include any other individual users/groups on that chat and compose your message.
When building out the announcement, you will notice that you can attach Documents/Files/Photos to this chat for users to click into and view
Once you have everyone added, hit PREVIEW in the bottom right hand corner to build out your message!
In Preview, it will allow you to schedule and view how each recipient will receive this message (In-app chat, text, email). How they receive it will be based on if the user has logged into the mobile app within 7 days (in-app chat), if they have a mobile phone number on their profile (text message), and email (if neither of those before mentioned criteria have been met).
Finally, you can also create a new announcement from scratch or see and previous conversations you had by selecting the Messaging module in the top left hand corner of your screen!
Here you can select the ANNOUNCEMENTS tab to create a new message or view the previous announcements you have already sent. This will include information such as read receipts, scheduled/drafted announcements to view.
The CONVERSATIONS tab to click into previous one-off conversations to continue chatting.
